Now in it’s 3rd year, the 2010 Managed Services for Growth Markets conference will take place in Dubai on 15th - 16th March. Following the success of the last two events, he 2010 conference will drill down into the detail of how to make your Managed Service partnership a winning strategy.

The key drivers for Managed Services in growth markets have been established: reducing time to market, enhancing cost-efficiency, benefiting from the expertise of a partner. In the current economy, being more in control of costs and in a better position to manage expenditure is paramount and is top of the list for many operators’ reasons for opting for a Managed Services partnership. The impact on the top line is no less important however, and operators are deriving enhanced benefit from their partners’ expertise and innovative solutions.

To maximise the opportunities available from a managed service partnership, perators and suppliers alike must be clear on the goals, expectations and intricacies of the relationship at every stage. This year’s conference will identify the key steps to optimising the MS agreement, beginning with the partner selection process, right through to the management of KPIs.

Providing the most detailed analysis of the key drivers and processes for a Managed Services agreement, Managed Services for Growth Markets 2010 will:

• demonstrate how to remain competitive with a Managed Services partnership
• reveal how operational efficiency can be enhanced in today’s uncertain economy
• re-define the operator strategy
• explain how to maximise the benefits of multi-vendor outsourcing
• outline how to tap into global expertise as technology evolves
• expand on the capabilities to increase top line revenues
• identify how to navigate the complex process of partner selection
• provide detail on the vital points to include in the contract
• determine how to set and manage the SLAs
• address how to optimise the partnership management
• ensure that staffing levels are optimised and staff are positive about the changes
• clarify the impact of managed services on network sharing

With over 300 attendees at the last 2 events, the conference provides a unique forum for operators to learn from and network with colleagues both regionally and globally. Highlighting Managed Services as an integral part of any forward-looking strategy for both incumbent and new entrant operators the conference will identify the tools to develop a cost-reducing, service enhancing operation.

• The only conference focussing on outsourcing and managed services for growth market operators
• 50% discount for regional operators
• Invaluable session identifying the key steps to making a success of the MS partnership
• Top level speakers providing unique experience and case studies
• Over 300 attendees at the last 2 events
• Interactive panel discussions provide platform for debate and information exchange on the hottest topics in managed services